Server
Company Name:
Destination Hotels & Resorts
Server
Property Inn and Spa at Loretto
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Reflecting the culture and sophistication of Santa Fe, New Mexico, the Inn and Spa at Loretto effortlessly blends old-world charm with world-class luxury. One of the state's most photographed buildings, this Santa Fe, New Mexico, resort is an architectural recreation of an ancient Pueblo, built at the end of the historic Santa Fe Trail amid the spectacular Sangre de Cristo Mountains. An exquisite AAA Four Diamond Santa Fe hotel and spa retreat featuring 134 guestrooms, three art galleries, a full-service spa, and a highly acclaimed restaurant, the Inn and Spa at Loretto is centrally located just steps from Santa Fe's historic Plaza, galleries and museums.
Job Description
JOB OVERVIEW
Food and Beverage servers request or take orders from guests and serve food and beverages, check on guest satisfaction and handle the payment and complaints/concerns of customers
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ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Serve food courses and alcoholic beverages to guests
Answer questions on menu/alcoholic selections to guests
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in outlet assigned.
Record transaction in MICROS system at time of order
Check in with guests to ensure satisfaction with each food course and/or beverages
Set tables according to service standards
Communicate with the kitchen regarding menu questions, the length of wait, re-cooking orders, and product availability
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guests and process payments
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Run food and bus tables when you find extra time
Anticipate and address guests service needs
Speak with others using clear and professional language
Develop and maintain positive working relationships with others and support your team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors
Required Qualifications
Meets age to serve alcoholic beverages.
Has prior experience as a Restaurant or Banquet Food Server. Has knowledge of basic cocktails and wine varietals
Food handling certificate.
Fluency in English both verbal and non-verbal.
Provide legible communication.
Compute basic arithmetic.Ability to:
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Preferred Qualifications
City Santa Fe
State New Mexico
Job Type Full Time
Type of Position Hourly PositionEstimated Salary: $20 to $28 per hour based on qualifications.
Destination Hotels & Resorts
Server
Property Inn and Spa at Loretto
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Reflecting the culture and sophistication of Santa Fe, New Mexico, the Inn and Spa at Loretto effortlessly blends old-world charm with world-class luxury. One of the state's most photographed buildings, this Santa Fe, New Mexico, resort is an architectural recreation of an ancient Pueblo, built at the end of the historic Santa Fe Trail amid the spectacular Sangre de Cristo Mountains. An exquisite AAA Four Diamond Santa Fe hotel and spa retreat featuring 134 guestrooms, three art galleries, a full-service spa, and a highly acclaimed restaurant, the Inn and Spa at Loretto is centrally located just steps from Santa Fe's historic Plaza, galleries and museums.
Job Description
JOB OVERVIEW
Food and Beverage servers request or take orders from guests and serve food and beverages, check on guest satisfaction and handle the payment and complaints/concerns of customers
-?xml:namespace prefix = o ns = urn:schemas-microsoft-com:office:office /->
ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Serve food courses and alcoholic beverages to guests
Answer questions on menu/alcoholic selections to guests
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in outlet assigned.
Record transaction in MICROS system at time of order
Check in with guests to ensure satisfaction with each food course and/or beverages
Set tables according to service standards
Communicate with the kitchen regarding menu questions, the length of wait, re-cooking orders, and product availability
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guests and process payments
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Run food and bus tables when you find extra time
Anticipate and address guests service needs
Speak with others using clear and professional language
Develop and maintain positive working relationships with others and support your team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors
Required Qualifications
Meets age to serve alcoholic beverages.
Has prior experience as a Restaurant or Banquet Food Server. Has knowledge of basic cocktails and wine varietals
Food handling certificate.
Fluency in English both verbal and non-verbal.
Provide legible communication.
Compute basic arithmetic.Ability to:
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Preferred Qualifications
City Santa Fe
State New Mexico
Job Type Full Time
Type of Position Hourly PositionEstimated Salary: $20 to $28 per hour based on qualifications.
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