IT Services Specialist
Overview:
SCOPE:
The US Oncology Network is a group of community-based healthcare centers that provide, diagnosis, treatment, and management of an individual.
.
Under general direction, provides on-site service and support to ensure efficient, appropriate maintenance and administration of company's client server system within an assigned practiceThe ideal candidate will be able to:
Daily on-site presence and must be able travel to multiple clinic locations to provide IT support to oncology practice staff and physicians Demonstrate an elevated level of technical understanding and skill set to support and train users across the wide range of Information Technology systems including but not limited to:
IT Hardware IT Infrastructure (Servers, Networking, Telephony Systems) General system software (Microsoft Office 365 Applications) Windows Client and Server Operating Systems Specialty Medical Applications (EMR (ELECTRONIC MEDICAL RECORDS), Practice Management and Treatment Delivery Systems) Possess excellent problem-solving skills and strong attention to detail Participate in needs assessments, product evaluations, security administration, implementation planning, conversion planning and verification, testing, troubleshooting, and training Support and adhere to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards Maintain sensitivity to communications, accuracy of work, timeliness, and professionalism Demonstrate patience, tolerance, and adaptability in all areas of support responsibilities with users with a wide range to technical skill level Possess exceptional interpersonal skills, including strong oral and written communication skills
Responsibilities:
ESSENTIAL DUTIES AND
Responsibilities:
Ability to work independently, self-manage job queues and prioritize multiple tasks effectively Performs local on-site IT service functions including answering broad questions, remote troubleshooting, coordinating with the corporate help desk on issues, and logging or reporting problems Adherence to HIPAA (Health Insurance Portability and Accountability Act) and SOX (Sarbanes-Oxley) Confidentiality and Compliance standards Maintains all on site computer equipment including personal computers, peripherals, servers, wireless equipment, networking infrastructure, and printers Provides on-site support for a medium sized population of users across multiple sites in a practice Conducts training on new systems/technologies for new and existing staff Coordinates with corporate implementations on providing local technical assistance on all office moves, new site implementation, and office expansions Creates and maintains appropriate IT documentation related to the operations and support of the assigned office locations and its equipment and applications Completion of task, up to and including testing of the workstation to assure process is functioning properly and to the satisfaction of the customer Provides technical advice for purchasing new computer equipment Assist in planning, adherence to and maintaining the local department IT budget Daily on-site presence at one or more of the employee's office locations is required
Qualifications:
MINIMUM QUALIFICATIONS :
Required:
Minimum three (3) years, experience in support of Windows client-server based systems environment required Associates degree in Information Systems, business or equivalent related technical field experience required Reliable Transportation and a valid US Driver's License are required Preferred:
Previous experience working in a healthcare environment is preferred A+, Network
or other hardware certifications preferred VOIP (Voice over IP) and/or PBX Telephony System support experience preferred Experience in support of enterprise infrastructure:
General Understanding and support of a Network and Connectivity Supporting standard desktop applications (MS Office, Antivirus, internet browsers, email) associated hardware platforms and peripherals, remote troubleshooting, and mobile computing, and troubleshooting network connectivity Windows Server Environment Any combination of education and experience that meets the minimum qualifications and suitability to perform the job functions PHYSICAL DEMANDS:
Must be able to view computer screen and printed material accurately Ability to lift 30 lbsregularly, and daily, with the occasional requirement of up to 70lbs required Requires full range of body motion particularly manual and finger dexterity and eye-hand coordinationAdequate finger dexterity and feeling to performs keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers Requires corrected vision and hearing to normal range Physical balance and stamina to work safely on a up to an 8 ft free standing ladder or stepstool WORK ENVIRONMENT :
The work environment is typical of a medical office setting and requires daily on-site interaction with staff and outside vendors Some locations may carry a limited risk of exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology clinic environment Recommended Skills Adaptability Administration Antivirus Softwares Assessments Attention To Detail Communication Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p4bb79vplk26nzf41', 'ExternalApply-j3p4bb79vplk26nzf41'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
SCOPE:
The US Oncology Network is a group of community-based healthcare centers that provide, diagnosis, treatment, and management of an individual.
.
Under general direction, provides on-site service and support to ensure efficient, appropriate maintenance and administration of company's client server system within an assigned practiceThe ideal candidate will be able to:
Daily on-site presence and must be able travel to multiple clinic locations to provide IT support to oncology practice staff and physicians Demonstrate an elevated level of technical understanding and skill set to support and train users across the wide range of Information Technology systems including but not limited to:
IT Hardware IT Infrastructure (Servers, Networking, Telephony Systems) General system software (Microsoft Office 365 Applications) Windows Client and Server Operating Systems Specialty Medical Applications (EMR (ELECTRONIC MEDICAL RECORDS), Practice Management and Treatment Delivery Systems) Possess excellent problem-solving skills and strong attention to detail Participate in needs assessments, product evaluations, security administration, implementation planning, conversion planning and verification, testing, troubleshooting, and training Support and adhere to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards Maintain sensitivity to communications, accuracy of work, timeliness, and professionalism Demonstrate patience, tolerance, and adaptability in all areas of support responsibilities with users with a wide range to technical skill level Possess exceptional interpersonal skills, including strong oral and written communication skills
Responsibilities:
ESSENTIAL DUTIES AND
Responsibilities:
Ability to work independently, self-manage job queues and prioritize multiple tasks effectively Performs local on-site IT service functions including answering broad questions, remote troubleshooting, coordinating with the corporate help desk on issues, and logging or reporting problems Adherence to HIPAA (Health Insurance Portability and Accountability Act) and SOX (Sarbanes-Oxley) Confidentiality and Compliance standards Maintains all on site computer equipment including personal computers, peripherals, servers, wireless equipment, networking infrastructure, and printers Provides on-site support for a medium sized population of users across multiple sites in a practice Conducts training on new systems/technologies for new and existing staff Coordinates with corporate implementations on providing local technical assistance on all office moves, new site implementation, and office expansions Creates and maintains appropriate IT documentation related to the operations and support of the assigned office locations and its equipment and applications Completion of task, up to and including testing of the workstation to assure process is functioning properly and to the satisfaction of the customer Provides technical advice for purchasing new computer equipment Assist in planning, adherence to and maintaining the local department IT budget Daily on-site presence at one or more of the employee's office locations is required
Qualifications:
MINIMUM QUALIFICATIONS :
Required:
Minimum three (3) years, experience in support of Windows client-server based systems environment required Associates degree in Information Systems, business or equivalent related technical field experience required Reliable Transportation and a valid US Driver's License are required Preferred:
Previous experience working in a healthcare environment is preferred A+, Network
or other hardware certifications preferred VOIP (Voice over IP) and/or PBX Telephony System support experience preferred Experience in support of enterprise infrastructure:
General Understanding and support of a Network and Connectivity Supporting standard desktop applications (MS Office, Antivirus, internet browsers, email) associated hardware platforms and peripherals, remote troubleshooting, and mobile computing, and troubleshooting network connectivity Windows Server Environment Any combination of education and experience that meets the minimum qualifications and suitability to perform the job functions PHYSICAL DEMANDS:
Must be able to view computer screen and printed material accurately Ability to lift 30 lbsregularly, and daily, with the occasional requirement of up to 70lbs required Requires full range of body motion particularly manual and finger dexterity and eye-hand coordinationAdequate finger dexterity and feeling to performs keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers Requires corrected vision and hearing to normal range Physical balance and stamina to work safely on a up to an 8 ft free standing ladder or stepstool WORK ENVIRONMENT :
The work environment is typical of a medical office setting and requires daily on-site interaction with staff and outside vendors Some locations may carry a limited risk of exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology clinic environment Recommended Skills Adaptability Administration Antivirus Softwares Assessments Attention To Detail Communication Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p4bb79vplk26nzf41', 'ExternalApply-j3p4bb79vplk26nzf41'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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