Consuelo's Place - Front Desk Manager
Consuelo's Place Consuelo's Place Santa Fe, NM Santa Fe, NM Full-time Full-time $20 - $23 an hour $20 - $23 an hour 15 hours ago 15 hours ago 15 hours ago New Mexico Coalition to End Homelessness:
Consuelo's Place Job Title:
Front Desk Manager Job
Summary:
The Front Desk Manager is responsible for day-to-day functions to ensure safe and responsive operations at Consuelo's Place shelter.
The position will provide supervision to all Front Desk Staff members including scheduling and guidance of staff functions, task completion and appropriate staff behavior.
Additionally, the position is responsible for inventory and ordering of supplies needed for clients at Consuelo's place as well as monitoring maintenance needs and arranging for repairs at the facility.
This position will ensure medical respite and quarantine clients are provided with an intake packet and staff cleans rooms appropriately between each resident stay.
The Front Desk Manager reports to the Shelter Manager.
Essential Functions:
Schedule Front Desk staff to ensure coverage from 8 am-11 pm, 7 days a week.
Oversees staff complete required paperwork for intake, medical respite, and quarantine clients.
Oversees staff in the completion of room searches, safety violations, and documentation of searches and seized contraband.
Monitors facility repair needs and arranges for work orders, as needed.
Makes recommendations to Shelter Manager regarding Front Desk staff training and performance related behaviors, to include disciplinary recommendations.
Ensures meals, snacks, and drinks are on hand for clients at the Facility.
Ensure common areas and rooms are cleaned between residents, including quarantine, and safety measures are enacted by staff cleaning the rooms.
Other duties as assigned by the Shelter Manager.
Establish, interpret, and explain operational policies and procedures to various individuals for the purposes of maintaining compliance standards.
Qualifications:
Education:
High School Diploma; Bachelor's degree preferred.
Experience:
a minimum of 1 year of related experience required.
Knowledge, Skills, Abilities, and Other Characteristics:
Knowledge of management techniques Knowledge of homelessness, addiction, trauma-informed care, and comprehension and compliance of basic operating procedures Skill in the use of Microsoft suite systems.
Skill in talking with others to convey information Skill in active listening Skill in reading comprehensive and writing effectively Ability to train others in role completion Ability to apply appropriate information for problem solution Characteristic of self-control in regulating emotions Characteristic of being a self-starter and meeting deadlines Working Conditions/Physical Demands:
Work is normally performed in a typical office environment.
Sitting for excessive periods of time with daily use of computer, phone, and other office equipment; intermittent keyboarding required.
Ability to lift approximately 25 pounds, stand, bend over and stoop, may be required.
EEO/ADA Compliance:
The New Mexico Coalition to End Homelessness is an Equal Opportunity Employer.
In compliance with the American's with Disabilities Act, NMCEH will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Miscellaneous Full-time, benefits eligible position.
Pay range is $20/hr-$23/hr, Schedule is 8 hr shifts, Monday-Friday, 8 am- 4pm, with some Flex time and on call rotations available.
Please send resumes and letters of interest to:
Michele Williams, Shelter Manager Consuelo's Place email protected Job Type:
Full-time Pay:
$20.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Santa Fe, NM 87505:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Consuelo's Place Job Title:
Front Desk Manager Job
Summary:
The Front Desk Manager is responsible for day-to-day functions to ensure safe and responsive operations at Consuelo's Place shelter.
The position will provide supervision to all Front Desk Staff members including scheduling and guidance of staff functions, task completion and appropriate staff behavior.
Additionally, the position is responsible for inventory and ordering of supplies needed for clients at Consuelo's place as well as monitoring maintenance needs and arranging for repairs at the facility.
This position will ensure medical respite and quarantine clients are provided with an intake packet and staff cleans rooms appropriately between each resident stay.
The Front Desk Manager reports to the Shelter Manager.
Essential Functions:
Schedule Front Desk staff to ensure coverage from 8 am-11 pm, 7 days a week.
Oversees staff complete required paperwork for intake, medical respite, and quarantine clients.
Oversees staff in the completion of room searches, safety violations, and documentation of searches and seized contraband.
Monitors facility repair needs and arranges for work orders, as needed.
Makes recommendations to Shelter Manager regarding Front Desk staff training and performance related behaviors, to include disciplinary recommendations.
Ensures meals, snacks, and drinks are on hand for clients at the Facility.
Ensure common areas and rooms are cleaned between residents, including quarantine, and safety measures are enacted by staff cleaning the rooms.
Other duties as assigned by the Shelter Manager.
Establish, interpret, and explain operational policies and procedures to various individuals for the purposes of maintaining compliance standards.
Qualifications:
Education:
High School Diploma; Bachelor's degree preferred.
Experience:
a minimum of 1 year of related experience required.
Knowledge, Skills, Abilities, and Other Characteristics:
Knowledge of management techniques Knowledge of homelessness, addiction, trauma-informed care, and comprehension and compliance of basic operating procedures Skill in the use of Microsoft suite systems.
Skill in talking with others to convey information Skill in active listening Skill in reading comprehensive and writing effectively Ability to train others in role completion Ability to apply appropriate information for problem solution Characteristic of self-control in regulating emotions Characteristic of being a self-starter and meeting deadlines Working Conditions/Physical Demands:
Work is normally performed in a typical office environment.
Sitting for excessive periods of time with daily use of computer, phone, and other office equipment; intermittent keyboarding required.
Ability to lift approximately 25 pounds, stand, bend over and stoop, may be required.
EEO/ADA Compliance:
The New Mexico Coalition to End Homelessness is an Equal Opportunity Employer.
In compliance with the American's with Disabilities Act, NMCEH will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Miscellaneous Full-time, benefits eligible position.
Pay range is $20/hr-$23/hr, Schedule is 8 hr shifts, Monday-Friday, 8 am- 4pm, with some Flex time and on call rotations available.
Please send resumes and letters of interest to:
Michele Williams, Shelter Manager Consuelo's Place email protected Job Type:
Full-time Pay:
$20.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Santa Fe, NM 87505:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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